Frequently asked questions

Getting Started

Primansion is the biggest and most varied open source product store that offers unparalleled advantages for the construction of websites:
  • Lower price.
  • Original files without malware, viruses, or advertising.
  • All products work on an unlimited number of websites (domains) (unlimited license).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!
We believe in the open source community and believe that WordPress should be available to all. Unfortunately, premium plugin and theme authors refuse to decouple support from the code, they won’t set regional price differences and they rarely offer discounts to students, low waged or the young. We are providing a third way by redistributing the code without any unneeded extras. You will surely like to read more about us, here: https://primansion.com/about/

GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL). It was created by forking another GPL-licensed project; almost all the top plugin, theme, add-on, and extension developers follow GPL. At Primansion, we provide files that are fully licensed under the GNU GPL, just like WordPress.

All WordPress items, such as plugins and themes, are licensed under a General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. Your membership to our website goes towardbuying new and maintain current subscriptions to third-party author’s themes and plugins. This form of crowdfunding helps keep our prices low, and we share this benefit with you.

Primansion is not affiliated, associated, authorized, endorsed by, nor is in any way related to third-party developers, including WordPress, WooCommerce, WooThemes, Elegant Themes, Rocketgenius Inc., GravityForms, iThemes, OnTheGoSystems, AppThemes, etc.

Purchases and Orders

You can download free updates for purchased products within one year from the date of purchase. After this period, the access will be closed.

You can find all necessary information on your account page.

Yes. We offer a 30-day money back guarantee with no questions asked.

Memberships and Accounts

You can upgrade at any time. We understand that you might want to give us a try before committing to a longer subscription.

Just send us an email at the end of your first month and we’ll send you a discount code to use that will reimburse you for the month you have just paid for when upgrading.

We currently offer monthly and annual subscriptions. The longer you subscribe the bigger the discount we can offer. You can currently save a massive 50% by choosing an annual subscription over a monthly plan.

You can subscribe to a membership here!

Of course. Under a GPL license, you are free to keep them if you want. Please be aware that you will need an active subscription with us if you want to access any future updates.

Of course. You’re not locked into anything. You can cancel your subscription by logging into the members area and visiting the subscriptions link.

If you have any problems then let us know and we’ll be happy to cancel it for you. No questions asked.

Misc.

If it’s GPL licensed then we can try and get it! Drop us a line using our contact form and let us know what item(s) you would like adding to our directory.

We try and bring new items into the site each month based on how many users are requesting the item.

You can read the terms and conditions on this page https://primansion.com/terms-of-use/.

WordPress Plugins and Themes

We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use your projects, regardless of how many products need. License keys are only required if you want to receive automatic updates and support from the author of a plugin or theme.

Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s). We download from the product from them and redistribute to you. These downloads are not altered in any way.

Yes, all WordPress themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.

As many as you like. Seriously, there are no catches. The plugins and themes are GPL licensed, and you can use them as often as you need to, on however many sites you choose. Have a friend who’s building a website? Share our plugins and themes with them, too and earn a juicy commission with our affiliate program.

Basically not. But we provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

You can ignore these requests. Developers include these keys to be able to automatically update their plugin or theme and allow you to register for support. The item it self will work perfectly fine without entering a license key.

We recommend updating your themes and plugins manually as updates become available on our website. In the next question you will find the answer to how to update the themes and plugins.

Consider hiding the license activation reminders through a plugin like “WP Hide Plugin Updates and Warnings” or “WP Nag Hide This” is a free plugin that is very popular in the WordPress community: https://wordpress.org/plugins/. Make sure to check the official documentation for more information!

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.

To solve this simply unzip the theme package you downloaded from Primansion and upload the themename.zip file which is included (with the file being the name of the theme).

Product Updates

Yes. As soon as we are notified of an update, we go and download it from the author and update it on our site. You can also see our regular updates by visiting our update page.

Whether you buy a single item or a bundle collection, we provide 365 days of updates, and we update our products as soon as the developers update their files.

Here is a short guide on how to update your plugins and themes very easily: https://primansion.com/how-to-update/.

About Support

Basically not. But we provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

No worries! – just Contact Us!